Contact Us | The Suncare Shop

Frequently asked questions

How do I track my delivery?

Is your packaging eco-friendly and recyclable?

What are delivery options?

How do I amend, cancel or add to my order?

I am having problems ordering online, can someone help me?

I have received my order, but something is wrong/missing, what do I do next?

I haven't received an order confirmation, was my order successful?

Do your prices include VAT?

How can I pay?

How do I use a voucher or coupon code?

Is it safe to enter my credit/debit card details online?

Can I use sun cream on my baby?

Do I need to wear sun protection all year round?

Do sun protection products expire?

Do you have any suncare I can use on my animals?

How do I return/exchange an unwanted item?

I have received my order, but something is wrong/missing, what do I do next?

My order arrive damaged, what should I do now?

How do I subscribe to The Suncare Shop email newsletter?

How do I update my account information?

I can't access my account, what should I do?

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