By logging into your account, you can see the status of your order. If it has been dispatched, you can track your order through your account. If you can not find the status of the order, then please get in touch and we will be able to help you.
If you checked out as a guest, then please get in touch and we can track your order for you.
Almost all orders are sent in boxes, produced with at least 75% recycled paper/cardboard and are therefore recyclable themselves. For the small number that are sent in other packaging bags or small boxes, we make every effort to use eco-friendly packaging whenever possible.
Many of the products we stock are also made using recycled and recyclable materials, more details can be found on the product description – look for the Recycable symbol
Our standard delivery is a 48h service that is valid for orders placed by 1pm Monday-Friday for in stock items.
Alternative options are Courier service (which is available for orders after 1pm) and will either be next day (Mainland UK ) or 48 hours (Channel Islands, Highlands, Islands and Northern Ireland)